June 15th, 2005


In every job that must be done there is an element of fun...

We had an NT emergency at my last client once. They set up a command center, brought in a bank of phones, printed reams of instructions, made lists, divided groups and assigned tasks, and created a three-tier support structure. We touched 5000 boxes in a week and solved the problem.

... You find the fun and snap the job's a game!

We have an NT emergency here at this client. We have a dozen people wandering around with glassy eyes randomly executing commands. I want to swallow my own tongue.

And every task you undertake becomes a piece of cake...

In the military the term we used to describe what's happening here is, "Charlie Foxtrot," and I point this out at every turn.

A lark! A spree! It's very clear to see...

They may fire me soon.
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