June 28th, 2015

office

Small Balance Charge-Off


While in New Mexico I bought a new class-10 SDHC 16GB camera card and put it on the "Store Credit" card I'd been carrying around for a year, which covered all but five dollars and some change. So when I got home after vacation, I scheduled $5 through my bank's bill pay as I had not yet received the e-bill. I knew there was a remaining balance, and figured I would pay that when the next cycle hit.

But when my balance showed as, "$0.00" on the next go round, I logged directly into the site to find out what was up, and saw this:







I initiated online chat with billing and asked about it, where they explained because they don't process balances less than a dollar over the phone, they simply credit the difference. Wow!

Thanks, Best Buy :)