September 10th, 2016

Aircraft

Allegiant


On what was supposed to be our last day in Vegas, the flight back was cancelled the night before (they didn't want to bump us up to a larger plane which could handle the heat until it filled up with two-days worth of passengers), and we were to report to the airport for a meal voucher. But this is also where things get hairy, because I couldn't extend my $30-a-day car for an extra day, unless I paid its non-weekend price of $110. And since I had purposely rented it with my AMEX for the free rental insurance, which was not valid without pre-existing rental agreements, I just picked up a cheap $30-a-day car and added the insurance for one day. From there we drove to the airport for our meal voucher and overflow hotel reservation, booked at a gorgeous casino, and a slip of paper with the email address where to submit our receipts for reimbursement.

The meal voucher was $8.

And only redeemable in the airport.

Dorian picked up a bottle of water for $8 but the voucher didn't cover tax, so that too, was out-of-pocket. We instead dined at the casino's buffet that evening as seemed appropriate. Catching the extended flight out the next morning, I turned in a request for reimbursement for the car, the meal, and the extra day of airport parking when we arrived home.

36-days after my initial email, they contacted me for one more piece of information explaining I had a 10-day window in which to respond. As I had to contact another company to retrieve that information (which took 20-days to respond), I explained to Allegiant it would be unethical to levy expectations they couldn't even meet, and provided the requested information.

Nearly a month later, they replied they would cover just under half my expenses, as they do not reimburse food nor car rental "options" (read insurance).