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Eric

Network Outage

Posted on 2005.09.06 at 11:16
Current Music: Putumayo: World Lounge
Tags: ,
Bandwidth.com noticed the circuit was dead and tried to email me on the mail server which is down. Tech Support was probably active all weekend long, had I not been trying to call Broadband.com. Some of our clients are already calling me because they cannot access their email or web pages, and I gave them Tony's contact information because they're trying to verify that there is still power to the equipment. Tony is back in the local area and will have to scratch together the $482 to fill his tank to drive to Grand Prairie I'm afraid. The tech is out of the office currently but will call Tony on his return, and call me if he cannot get a hold of Tony. I gave them permission to do intrusive testing and gave them the IP addresses of two boxes which we have assigned.

Comments:


dentin
dentin at 2005-09-06 16:27 (UTC) (Link)
Let me know if there's anything I can do to help out. I won't pester y'all with phone calls since I know there's probably 5e6 of them waiting for you already.
ehowton
ehowton at 2005-09-06 16:58 (UTC) (Link)
No worries, mate. 316-708-0926 if you think of anything. I'm guessing Tony won't actually get to the equipment until after 1900 though.
drax0r
drax0r at 2005-09-06 17:35 (UTC) (Link)
Sorry guys, I was out of town with no inet access this weekend and almost no cell access until I 'went into town' I drove back to Dallas last night and had 14 voicemails once I plugged my dead phone back in.

I'll try to escape work as early as possible today and head to Grand Prarie to verify power and cable connectivity and power cycle the router, etc.
(Anonymous) at 2005-09-06 18:21 (UTC) (Link)

Grrrrr

Matey,

Looks like you've been buggered sidways with a snooker cue!
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