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Street Fighter

Nested Asininity

Posted on 2012.12.24 at 00:00
Current Location: 67235
Tags: ,

I had no idea, when I got my son the PS3 he's wanted since its release, that it would take me 4 hours to *actually* use. This was due primarily to the Playstation Network's multiple account level authentication. We created a user on the console, but due to his age, he could not access the Playstation Network without first having a Master Account set up. So I set myself, which I couldn't use while logged in as him. So I created my account on the console, but couldn't authorize him to use it while I was logged in. While I was on the webpage at my computer I started putting in the codes for his games and trials. Some of which worked on the webpage, but others would work only when input from the console. And the free trial of Playstation Network Plus required an entire series of its own nested credentials apart from the console login and Playstation Network login. Only after I created his sub-account did I find this message:

Once a subaccount is created, it cannot be changed to a master account even if the account holder becomes older than 18 years old.

I wonder what the point of that is? So AFTER we shuffled the multiple levels of logins and accesses (and I still haven't really figured out who has to login to what to use which) we settled in for some Netflix. Which, believe it or not, wanted an account creation separate from my existing Netflix login and existing console login, and existing Playstation Network login. So rather than do that, I had my son use his login. We waited for the Netflix app to download and install, but then it wouldn't let his sub-account access it. So I had to re-login, and it had to re-download and re-install the app!? Two instances? Again, I wonder what the point of that is.

And we had to do this over and over and over.

What a mess.

Got my daughter a "full-size" netbook (or...laptop without an optical drive, whichever) which came with Windows 8. An operating system I hope to never have to use professionally or otherwise. I figured it would be easy enough for me to figure out how to use it to support my daughters rather light needs. I was wrong. It doesn't even make sense to me - and operating systems are kinda my thing. Baffling. Anyway, so I bought her The Sims 3 because I found a really good deal on it at Best Buy. So I installed it with my external, detached it, and gave her the laptop back. It didn't work. Requires the install CD to run? In this day and age? Win8 has a "mount iso" option built-in. Nice. So I created the iso and mounted it. Only thing is (and hidden somewhere in EA's anemic support "forum" (they seem to prefer problems which are only 146 characters in length, or facebook) there is the caveat that it will only ever run with the physical disc. Again, in this day and age? So I posted to twitter (I'll be damned if I'm going to reinstate my facebook just for a trouble-ticket) "@AskEASupport PLEASE PROVIDE A VALID EMAIL SUPPORT ADDRESS FOR PROBLEMS OVER 146 CHARACTERS LONG. Thank you." I'm going to assume they have some sort of digital version available, and will request that, because I don't think Best Buy is going to let me return an open game.

I really don't know when all this simplicity became so complicated, but I've been rather frustrated lately because of it.

EA Support (I used their chat function) was super-friendly and super-professional and deftly took care of all my needs. I was so pleased in fact, I followed up with a tweet telling them so :)

Stress-level: NOMINAL


michelle1963 at 2012-12-24 06:15 (UTC) (Link)
My credit card should be so well protected!
ehowton at 2012-12-24 17:11 (UTC) (Link)
Even if that meant it was so well protected you were never allowed to use it?
jobu121 at 2012-12-24 17:25 (UTC) (Link)
michelle1963 at 2012-12-24 17:36 (UTC) (Link)
You are being too literal, clonish. Obviously not. I was being a wise-ass.
ehowton at 2012-12-27 17:35 (UTC) (Link)
Obviously, yes. Else I wouldn't have misunderstood, or thought that you had somehow misunderstood me. That doesn't leave me in a very favorable light given the remaining options.
michelle1963 at 2012-12-27 22:20 (UTC) (Link)
No doubt it is my bad.
jobu121 at 2012-12-24 17:30 (UTC) (Link)
With the authentication crap - yes, they say it is to make it easier, no say I. I have several accounts to one platform and Sony is the biggest pain in the arse. If I do a forgot password and enter in my email that I did at creation for all my accounts. It tells that the email is already in use. So they force me to call the damn knuckle dragging fools that stick to a script. - whew. Sorry for the rant.

I think Win 8 is trying to hard to become more like Apple.
ehowton at 2012-12-24 17:50 (UTC) (Link)
I only hear that comparison from non-Apple users. Probably since OSX is effortless and intuitive, and Win8 is...not.
jobu121 at 2012-12-24 17:57 (UTC) (Link)
Well truly a non-apple user here to include I have an Android phone, being that my carrier did not have Iphones yet.
I do agree with you that yes OSX is intuitive and effortless where Win 8 is not. Which was my point in saying that Win 8 is "trying" to be effortless and intuitive as OSX but is failing miserably.
ehowton at 2012-12-24 18:07 (UTC) (Link)
I hear that.

You know what Microsoft operating system I liked? Win7. Win7 was the best parts of an entire history of Windows operating systems with tweaks along the way, much as OSX is a culmination of the same.

So, if Apple is successful because it's never a radical departure from its previous iteration*, and Microsoft wanted to be more like Apple, from that perspective, perhaps it should have done the same?

Now looks who's rambling :P

* I mean, one time during a point release they moved from BSD style darwin to SYSV style darwin and that threw me off a little until I figured it out, but then again I'm not your average user.
Tomas Gallucci
schpydurx at 2012-12-27 05:43 (UTC) (Link)
As an avid Apple user, I don't see how Windows 8 is a step in the direction of Microsoft becoming more like Apple. If anything, it's the exact opposite:

  • In Windows Vista and Windows Vista 2 Windows 7, there was a search box in the Start Menu and it had focus when you activated the Start menu. It's not Spotlight, but that was a major step in the right direction.

  • I suppose given the fact that Windows 8 is centered around touch is more Apple like than previous iterations of Windows, but it's certainly not anywhere near what Apple has done. Look at how Apple has implemented touch in OS X:
    • You don't need gestures to use the operating system.

    • Gestures make the most sense on a laptop which comes with a large, multi-touch trackpad.

    • When you do use gestures, they are pretty intuitive and thus easy to discover for the most basic things (back/forwards for browser navigation, back/forwards navigation for photos, b/f nav for office documents, panning around a photo, etc.)

    • Gestures exist on the desktop as well, but again, they are not mandatory for using the operating system.

    • The mouse that ships with iMacs is a multi-touch mouse. Microsoft makes no such device to compliment their operating system.

    • Apple makes a bluetooth mulit-touch trackpad for the desktop. Microsoft makes no such device.

    • Apple did not try to force a bunch of gestures into a single version of an operating system. They took their time and learned from their mobile operating system and devices where touch is essential.

  • Microsoft has the same operating system running on the tablet and desktop. This is more Apple-like than Vista 2, despite the existence of Windows 7 tables running Intel chips replete with a noisy fan. By contrast, Apple has the same base operating system (not quite kernel as iOS is still 32-bit vs. the 64-bit desktop OS) running on both the table, phone and desktop. However, the UI is suited to the hardware it runs not, not a one-size-fits-all piece of junk.

And we haven't even scratched the surface. (Pun not intended.)
Lelf Treperra
ubet_cha at 2012-12-26 15:35 (UTC) (Link)
I had heard Sony went a little over-reactive after they were hacked. Its even accelerated their upgrade production dates. Glad you were able to work through it. I am not that patient.
ehowton at 2012-12-26 15:41 (UTC) (Link)
I had one very excited 12-year old as motivation.
Tomas Gallucci
schpydurx at 2012-12-27 05:24 (UTC) (Link)
a "full-size" netbook (or...laptop without an optical drive, whichever)
Would you really consider a Retina MacBook Pro a "full–size" netbook?

To me, netbooks are underpowered laptops that lack full-sized keyboards, have less than a 13.3" display, lack enough memory to run a modern operating system, lack enough storage space to store more than small quantities of data and shitty battery life. The Retina Macbook Pros (and for that matter, even the MacBook Airs) are precisely the opposite of this description.
ehowton at 2012-12-27 17:28 (UTC) (Link)
Good question. I guess first I would never assume that a "netbook" was denoted by being underpowered. While that certainly appeared to be the case in the idea behind them (less power used) I did assume that the "net" part was wholly indicative of a lack of optical drive - hence its nomenclature - something from which to utilize [primarily] the net.

That said, my daughter's doesn't meet any of your criteria either. Unless you want to argue the subjectivity of "underpowered" given the dual-core processor it came with. That said, at $300 its probably got more price-versus-performance for her requirements than a Retina Macbook Pro, though I will admit to just guessing as I haven't yet confirmed that.
Tomas Gallucci
schpydurx at 2012-12-28 01:49 (UTC) (Link)
Contrary to your assumption, I've always assumed netbooks to be underpowered in three categories with a fourth clinger-oner: storage, processor speed/cores, RAM with battery life being a wild card. Most netbooks that I've known came with a six cell battery. A typical example of this would be the Dell 9 and Dell 10; you could, however, on select models, order a bulky nine-cell battery instead.

I will not deny that there has been a booming market in so-called net-appliances (Chumby being the most representative of this class of product) but the way you see the term "net" defined in netbook I believe now more readily applies to a different class of product: the capacitive touch tablet, and by "capacitive touch tablet" I mean the iPad...and all of it's wannabe competitors.

I will, however, willingly concede the point of the triple matrix of price-versus-perforance for requirements–I do not wish to delve into the pedantic.
codekitten at 2012-12-29 11:46 (UTC) (Link)
i had a similar (but not quite as bad) experience setting up my xbox 360. i think i clocked in at 2 hours.

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