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Eric

Sure, they're cute now, but in a second they're gonna get mean, and they're gonna get ugly somehow.

Posted on 2006.08.15 at 13:26
Current Location: 63114
Current Mood: Teetering on the edge...
Current Music: Shiva Beats
Yes, even I sometimes fall.


I shouldn't blog when I'm exhausted, stressed, and mentally drained. I took a couple of days vacation to accomplish some things outside of work. What ended up happening was I did all of those things, and worked. Ergo, both suffered. That's a hell of way to do things. So I've worked myself to exhaustion to meet a suspense with a half-assed final product. I am not infallible. Poor galinda822 rec'd most of the brunt of the explosion as my backup at work - a position she herself held prior to my arrival, and one she performs now with extreme prejudice. Nothing's going right at work, the house of cards we've put in place as a support infrastructure is falling around us, and our client is making unreasonable demands with wild accusations backed by exaggerated claims. But, they are the client. I say, "Yes ma'am." and press on. I've run out of excuses for things missed. We're all giving 110% at work, there's just not enough people to go around. What we accomplish on a daily basis is nothing short of miraculous...but all the client sees are opportunities to poke at the fragile cracks of missed items. Some of the accusations are true, of course. We miss things. Items which are important - and I personally am unable to respond to so many requests in a timely manner. Its very taxing.

My boss is in town this week while I am gone. He's seen first hand the sheer number of requests above and beyond our standard fair. In fact, all week that I've been gone we've had back-to-back emergencies on an unprecedented scale he's personally witnessed. I don't know if this is good for me, or bad for me. The Site Service Delivery Manager is usually the first person to be relieved of duty when these types of things take place at this scale. I'm under no preconception that my job is secure. I came here because my boss asked me to, and I support him 100%. Always have, always will. This may be the time he actually asks me to step down from my role. I'm okay with that, as I anticipated it prior to taking on this responsibility.

That doesn't make any of this easier.

Comments:


galinda822 at 2006-08-15 20:25 (UTC) (Link)
It's what I'm here for....to have your back!!!!!!
I wish I could say I can't wait till today is over but you and I both know it'll just be the same thing tomorrow!

As far as you being ask to step down, he might as well tell that to all of us here! We know the reality is we have been too short staffed for too long. That was managements decision. It's just finally catching up to them and we're all the scapegoats!!!!!
ehowton
ehowton at 2006-08-15 20:45 (UTC) (Link)
Thanks for keeping the bogies off my six.

Alas, its my position which is the scapegoat, not necessarily me, personally.

Well get through this. Together, we are stronger than apart!
galinda822 at 2006-08-15 22:07 (UTC) (Link)
I really do try my best! When you're gone I tend to get outta control. You calm me!!!! :)

danzigfried at 2006-08-16 05:57 (UTC) (Link)
Yes, you calm me as well.
Whenever I have a rough day, and truly what day hasn't been since 'The Days Of Smackage', I often find myself waking up mid-afternoon in the farthest stall, the front of my shirt stained with mucous, vomit and saline, and wonder, WWHD? No longer do I aimlessly search for the answer to 'What is the meaning of life' as that seems a waste of my short time on this earth. Instead, I pass from torment to torment wondering what Howton would do at each juncture. You may be asking why I ponder such a question, but I answer simply, as I am but a simpleton: "I am but a young padwan learner, and Howton is my Educator. My 'Mr. Miagi' if you will...
Each new challenge allows me, the dedicated Howton-ite, to delv further into the psyche and practices of my Sponze-Spoons, cheesy-goodness-lovin mentor. Some days I too fall, Master, as I have not yet scratched the keyboard of your wizardry, but realize, oh Hallowed Heckler of All Things Winders, that the little people still gaze upon your beardedness with Anime eyes and you can do no wrong.
Sleep in piece oh Sultan of Soft-shoe, for a new day shall rise, and all things wronged in the previous day can be fscked up all over again!

Suck it up, you big baby, you're making Tom look like he's finally got his shit together!

...and im spent!
ehowton
ehowton at 2006-08-16 19:20 (UTC) (Link)
I'll tough it out. I'll get mean, I'll get real mean - GRRRRRR!
Tomas Gallucci
schpydurx at 2006-08-24 21:00 (UTC) (Link)
thanks for the back-handed compliment
alyssa
dreamkatch at 2006-08-16 16:06 (UTC) (Link)
This is sounding like things at my work. At least your boss seems to be a little bit understanding of the situation. My boss insists that I'm not trying hard enough. I work like crazy here, and then I work overtime, and then I take the rest home. I just can't do it all, every day I have a pile of things left over from the day before, as well as a whole new pile. And every time a little more gets carried over and carried over, until I'm handing in proposals for work that was completed by another company a month ago.

My boss is micro managing lately too - going over everything I do, double checking, pointing out if I forgot to capitalize a word that should have been capitalized on an invoice. Who cares. The problem here is not a typo on an invoice, it's that I have 500 more invoices to do and no time to do it!

Priorities, people.

Anyway, I empathize with you. Sorry to vent on your venting entry.
ehowton
ehowton at 2006-08-16 19:22 (UTC) (Link)
You've hit the nail on the head. And there's nothing that can be done about it. No course of action to take. We just keep doing what we do.

And for the record, you're welcome to do absolutely anything on this blog you wish to. No one will stop you. For example, I sometimes say things on other peoples blog I would never repeat on my own. So consider my space a tool, if you will, to use as you see fit.
Renegade
leonardii at 2006-08-17 07:04 (UTC) (Link)
I like to vent on other peoples blogs too. :)

I'm thinking - "I should be writing this stuff on my own blog."

But then, it's all about just getting it out there, isn't it.
Tomas Gallucci
schpydurx at 2006-08-24 21:11 (UTC) (Link)
To be or not to be–that is the question:
Whether 'tis nobler in the mind to suffer
The Slings and arrows of outrageous fortune,
Or to take arms against a sea of troubles
And, by opposing, end them. To die, to sleep–
No more–and by a sleep to say we end
The heartache and the thousand natural shocks
That flesh is heir to–'tis a consummation
Devoutly to be wished. To die, to sleep–
To sleep, perchance to dream. Ay, there's the rub,
For in that sleep of death what dreams may come,
When we have shuffled off this mortal coil,
Must give us pause. There's the respect
That makes calamity of so long life.
For who would bear the whips and scorns of time,
Th' oppressor's wrong, the proud man's contumely,
The pangs of despised love, the law's delay,
The insolence of office, and the spurns
That patient merit of th' unworthy takes,
When he himself might his quietus make
With a bare bodkin. Who would fardels bear,
To grunt and sweat under a weary life,
But that the dread of something after death,
The undiscovered country from whose bourn
No traveler returns, puzzles the will
And makes us rather bear those ills we have
Than fly to others that we know not of?
Thus conscience does make cowards of us all,
And thus the native hue of resolution
Is sicklied o'er with the pale cast of thought,
And eterprised of great pitch and moment
With this regard their currents turn awry
And lose the name of action.
Renegade
leonardii at 2006-08-26 21:31 (UTC) (Link)
Friends, Romans, countrymen, lend me your ears!
Tomas Gallucci
schpydurx at 2006-08-26 21:32 (UTC) (Link)
Touche!
Tomas Gallucci
schpydurx at 2006-08-24 21:03 (UTC) (Link)
I will keep that in mind: you are a tool
Tomas Gallucci
schpydurx at 2006-08-24 21:01 (UTC) (Link)
this is called "tyranny of the urgent." It too shall pass.
drax0r
drax0r at 2006-08-16 22:07 (UTC) (Link)
but all the client sees are opportunities to poke at the fragile cracks of missed items

Part of this is the nature of our business. We've seen it time and time again. It seems common for companies to outsource their IT and then be absolutely unable to work as partners. It's all about executive cocksuckers at both companies trying to screw the other.

ehowton
ehowton at 2006-08-16 22:28 (UTC) (Link)
But of course you're right. Why then does it always have to be the guys on the ground who get caught in the middle of the firefight? galinda822 was right - we're just scapegoats.
drax0r
drax0r at 2006-08-16 22:43 (UTC) (Link)
Just pawns in the game of corporate chess, and SSDM's are usually the first to get served up as fodder.
ehowton
ehowton at 2006-08-16 22:45 (UTC) (Link)
Well, that is our job. I knew that walking in. Its just retarded to think that this is how most of corporate America works - how does anyone expect to get anything done?
drax0r
drax0r at 2006-08-16 22:50 (UTC) (Link)
Well, business is not known for doing the right thing if it won't effect their bottom line.
ehowton
ehowton at 2006-08-16 23:10 (UTC) (Link)
And with that, sir, are you sometimes surprised we're still in business at all? I am.
Tomas Gallucci
schpydurx at 2006-08-24 21:14 (UTC) (Link)
you have to understand that the reason the guy who pushes the buttons and is competent gets blamed is due to the fact that those who have money and employ him can not be made to look incompetent at all costs. Therefore, shit rolls down hill to preserve the pristine iconic view of the employer.

Are we now enlightened?
Renegade
leonardii at 2006-08-17 07:23 (UTC) (Link)
JEEZ!

It's the same shit everywhere. My best friend in Dallas is working day and night and weekends too. They are squeezing him without the slightest pity or mercy. He is 1 guy doing the work for 3. Their excuse - the budget is too tight for more personnel. But they had no problem just hiring a brand new director and another manager for his group. Budget - yeah right. Stupid assholes.

Don't start worrying yet, bro. If your shop is that busy - why would they risk leaving themselves even more short handed? That doesn't make sense.
Tomas Gallucci
schpydurx at 2006-08-24 21:15 (UTC) (Link)
businesses are like women: they are illogical and make sense to no one up to and including God Himself.
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